FAQ
Frequently asked questions.
Everything you need to know about buying, selling, and renting on Relook.
General
Relook is Australia's premium fashion marketplace, built to let people buy, sell, and rent fashion safely. We combine ID verification, secure payments via Stripe, automated postage, and a real dispute resolution system to create a trusted community for Australian fashion lovers.
Yes. Relook is available now on iOS and Android. Download the app at relook.au to get started.
Yes. Relook is designed for the entire Australian market. Postage labels are generated through Australia Post, who deliver nationwide including to regional and rural areas.
Download the app and sign up with your email. You'll be asked to complete a quick ID verification before you can list items or make rental requests. Buying items does not require ID verification.
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